This refers to a selected particular person employed within the airline trade. The position includes making certain passenger security and luxury throughout air journey. Duties usually embrace demonstrating security procedures, serving meals and drinks, and addressing passenger inquiries. This career calls for sturdy customer support abilities, adaptability, and the power to stay calm beneath strain.
The airline trade depends closely on people on this career to keep up a constructive buyer expertise and uphold security requirements. Their skill to handle numerous in-flight conditions, from routine service to emergencies, contributes considerably to passenger satisfaction and the airline’s repute. Traditionally, this position has advanced from primarily serving meals to encompassing a broader vary of obligations associated to passenger well-being and security.
